The official SC-Project website for Australia and New Zealand
SC-PROJECT

FAQ

SC-Project is the leading factory in supplying and distributing high performance exhausts all over Australia, New Zealand, and around the globe. Aside from providing top-notch exhaust systems, we also focus on the satisfaction of our customers.

We encounter tons of questions from our customers, especially regarding their orders. To make it easier for you, we have compiled some of the most frequently asked questions, along with their corresponding answers. If your question is not here, please feel free to contact SC-Project.

I received a product but it is not the one ordered

Email our customer service team at info@sc-project.com.au within 5 working days of receiving the product. Please include your name, phone number, email address and order details. The products will be replaced in approximately 10 working days, subject to availability.

I received a package (or more packages) dented

If you have already accepted the delivery, please contact us immediately at info@sc-project.com.au. Ensure that you include as much information as possible, including images that show the damage. If you did not accept the delivery, please email us stating why. We will follow up with the courier company.

I received a package (or several packages) damaged / destroyed / open / missing the product

Email info@sc-project.com.au immediately. Include as many details of your order as possible, the name of the courier who delivered the goods, and if possible the name of the driver.

I mistakenly ordered the wrong product. Can I change the order?

Please phone us immediately on (08) 9467 4331 so we can rectify the situation before your goods are sent.

GRANDPRIX

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QUICK INFO

Monday-Friday: 9am to 5pm; Satuday: 10am to 2pm
7300-7398 Colonial Rd, Brooklyn 242 Wythe Ave #4, Brooklyn
+ (123) 124-567-8901 + (123) 124-567-8901
grandprix@qodeinteractive.com grandprix@qodeinteractive.com