SC-Project is the leading factory in supplying and distributing high performance exhausts all over Australia, New Zealand, and around the globe. Aside from providing top-notch exhaust systems, we also focus on the satisfaction of our customers.
We encounter tons of questions from our customers, especially regarding their orders. To make it easier for you, we have compiled some of the most frequently asked questions, along with their corresponding answers. If your question is not here, please feel free to contact SC-Project.
I received a product but it is not the one ordered
Email our customer service team at firstname.lastname@example.org within 5 working days of receiving the product. Please include your name, phone number, email address and order details. The products will be replaced in approximately 10 working days, subject to availability.
I received a package (or more packages) dented
If you have already accepted the delivery, please contact us immediately at email@example.com. Ensure that you include as much information as possible, including images that show the damage. If you did not accept the delivery, please email us stating why. We will follow up with the courier company.